All returns must be sent postage prepaid.
Books must be in good saleable condition (e.g., no stickers, bent jackets, scuffs, discolorations, etc.). No credits or refunds will be issued for books in non-resaleable condition.
Overstock returns will be accepted between 90 days and 365 days of ship date. Out of print returns will not be accepted.
Claims for damaged or defective books, short shipments or shipment errors must be reported within 30 days of invoice date for domestic shipments and within 60 days for foreign shipments.
No prior permission is necessary for returning books, but a debit memo and invoice numbers should be enclosed with each shipment.
Credit will be issued at invoiced discounts. For this reason, the appropriate invoice numbers are required.
Credit memos are valid within one-year of issue date. Please apply them to a new order. Organizations that have no further orders may request a cash refund.
Address for returns
1372 S. Bertelsen Rd.
Eugene, OR 97402